Thursday, 12 March 2009

Twitpic bug shows the downside of trusting social software

After reading about BBC's Rory Cellan-Jones's worrying incident after a Twitpic bug swapped an innocuous image for a rather less family-friendly one, it acutely shows the problem with all the myriad of social software, free tools and applications that become an integral part of our lives, and are even used regularly for work purposes.

You have to trust that the people behind it can keep the tool going and the service reliable in order to honour the faith and trust put in by signing up.

Twitter has become a valuable tool for news producers: at my paper we have a Twitter feed that also powers our facebook status, and if that became buggy like in Rory's experience or stopped working it would impact on our audiences perception of us as a publisher as well as the tool in question.

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